RETURNS OR EXCHANGES
At aerobuy.net, we are committed to ensuring your satisfaction with your purchases. If you are not satisfied with an item you have purchased or wish to return it, please follow the refund terms outlined below:
- Return Policy
Return Period: You have 14 days from the date you receive your order to request a return for any item.
Item Condition: Returned items must be unused, in perfect condition, and returned with their original packaging and all accompanying tags. - Return Process
To initiate a return, please contact our customer service team via the website or send an email to terisa@aerobuy.net, providing your order number and the reason for the return.
Once your return request has been approved, we will provide you with detailed instructions on how to proceed. - Return Address
Please ship the item(s) you wish to return to the following address:
Address: 3800 S NELLIS BLVD APT 206, LAS VEGAS NV 89121 - Refund Processing
Once we receive the returned item(s) and verify that they meet our return criteria, we will process your refund within 2 business days.
The refund will be issued to your original method of payment; the time required for the funds to appear in your account may vary depending on your payment method. - Return Shipping Costs
If the return is due to an error on our part (e.g., a defective product or an incorrect shipment), we will cover the cost of return shipping.
If the return is for personal reasons (e.g., the item does not fit, you wish to change the style, etc.), you will be responsible for the return shipping costs.
Thank you for choosing aerobuy.net! If you have any questions or require further assistance, please do not hesitate to contact our customer service team.
